FAQ
Grounded information for a clearer storefront experience.
How long until my order ships?
Every piece is made-to-order. Please allow 2–7 business days for production before shipment. Typical delivery after production takes 2–5 days in the contiguous US (regular states).
Do you ship to Hawaii or Puerto Rico?
Yes, we ship to Hawaii and Puerto Rico. Please allow 2–7 business days for production and an additional 7–14 business days for delivery to these locations.
Can I exchange an item for a different size?
Because items are manufactured on-demand specifically for you, we do not accept returns or exchanges for buyer's remorse, including wrong size or color selection. Please review the size chart on each product page carefully before ordering.
What if my order is damaged or defective?
We offer replacements or refunds for any defects or misprinted items. Contact our support team via our Contact Form with order details and photos of the issue within 30 days of delivery.
How do I choose the right size?
Our tees use a modern tailored cut that runs true to size. Detailed specifications for length and chest measurements are available on each product page.
How can I contact support?
Reach out to us via our Contact Form. We focus on clear, grounded, and helpful assistance.