Review Policy

No Fake Reviews. Summit Reset prohibits the creation, purchase, or dissemination of any review by a person who did not purchase and use the reviewed product, by a person using a fictitious identity, or by a person whose review does not reflect a genuine product experience. This prohibition applies to Summit Reset, its employees, contractors, and any third party acting on its behalf or at its direction.

No Suppression of Negative Reviews. Summit Reset does not reject, remove, hide, demote, or otherwise suppress a review based solely on the fact that it expresses a negative, critical, or low-rating opinion. Moderation decisions are made on the basis of content-neutral criteria described in Section 6. Summit Reset does not use legal threats, unjust claims, reputational threats, or economic pressure to discourage customers from posting, maintaining, or sharing negative reviews on any platform.

No Selective Display. Summit Reset does not curate or display subsets of reviews in a manner that would create a false impression of overall sentiment. When Summit Reset displays a representative sample of reviews, that sample is not filtered by rating or sentiment.

Summit Reset does not offer discounts, rewards, or other incentives in exchange for submitting a review. After a confirmed delivery, verified customers may receive a post-purchase email inviting them to share their honest experience. No compensation of any kind is offered or implied in connection with submitting a review.

Summit Reset does not condition the resolution of any customer service dispute, return, or refund on a customer agreeing to alter, withdraw, or refrain from posting a review.

A review must:

• ✓ Required

  Reflect the reviewer’s genuine firsthand experience with the specific product purchased.

• ✓ Required

  Be relevant to the product’s quality, fit, feel, performance, or other product-related characteristics.

• ✓ Required

  Be truthful and not contain statements the reviewer knows to be false or materially misleading.

• ✓ Required

  If submitted by an Insider (as defined in Section 1), include a clear and conspicuous disclosure of the reviewer’s material connection to Summit Reset.

A review must not:

• ✗ ProhibitedSpam or Duplicate Content

  Contain repeated, substantially identical, or mass-generated text, or content that appears to be generated by automated software.

• ✗ ProhibitedOffensive or Harassing Language

  Contain profanity, hate speech, threats, personal attacks, or discriminatory content.

• ✗ ProhibitedPrivate or Personally Identifiable Information

  Disclose the full name, address, phone number, email address, financial information, or other private information of any individual.

• ✗ ProhibitedUnrelated or Promotional Content

  Contain promotional content for a third-party business, links to external websites, solicitations, or content unrelated to the reviewer’s product experience.

• ✗ ProhibitedFalse Factual Claims

  Contain statements of fact the reviewer knows to be false, including false claims about product ingredients, country of manufacture, certifications, or safety.

• ✗ ProhibitedUnauthorized Third-Party Media

  Include photographs or other media that the reviewer does not own or does not have the right to submit.

• ✗ ProhibitedIllegal Content

  Contain content that violates any applicable federal, state, or local law, including defamation, obscenity, or intellectual property infringement.

• ✗ ProhibitedFake Identity

  Be submitted under a false name or fictitious identity, through an account the reviewer does not control, or on behalf of another person without their knowledge and consent.

Pre-Publication Review. Summit Reset reserves the right, but is not obligated, to review submitted content before it is published. Pre-publication review, where exercised, is conducted to evaluate compliance with the submission standards in Section 5. It is not used as a mechanism to delay or prevent publication of negative or critical reviews that comply with those standards.

Grounds for Non-Publication or Removal. A review may be rejected before publication or removed after publication only on one or more of the following content-neutral grounds:

Editing for Length or Clarity. Summit Reset may edit submitted review text for length or clarity — for example, to correct obvious typographical errors — provided that any such editing does not alter the meaning, sentiment, or material substance of the review.

Notice of Non-Publication. Where Summit Reset declines to publish a submitted review, we will make a reasonable effort to notify the submitter of the reason for non-publication via the contact information associated with the order.

Any person who has a material connection to Summit Reset — including employees, contractors, brand ambassadors, paid affiliates, and their immediate family members — must clearly and conspicuously disclose that connection in any review or public endorsement they make of Summit Reset products. This requirement applies regardless of the platform on which the review appears and regardless of whether the review is solicited by Summit Reset.

Required Disclosure Language. An Insider who submits a review must include, in the body of the review text, a clear statement of their relationship to Summit Reset. Acceptable examples include: “I work for Summit Reset,” “I am a paid brand ambassador for Summit Reset,” or similar language that would cause a reasonable consumer to understand the reviewer’s connection to the company.

Insider Reviews Without Disclosure Will Not Be Published. Summit Reset will not publish any review submitted by an Insider that does not include the required disclosure. If Summit Reset subsequently determines that a published review was submitted by an Insider without the required disclosure, that review will be removed or updated to include the disclosure.

No Direction of Insider Sentiment. Summit Reset does not instruct, direct, or encourage Insiders to write positive reviews, to assign high ratings, or to omit material facts from their reviews.

The following conduct is strictly prohibited for all persons, including customers, Insiders, competitors, and third parties. Summit Reset reserves all legal remedies available under applicable federal and state law against persons who engage in prohibited conduct affecting Summit Reset’s reviews.

• ✗ ProhibitedFake Review Submission

  Submitting, coordinating, purchasing, or facilitating the submission of any review by a person who did not purchase and personally use the reviewed product, or by a person using a false identity.

• ✗ ProhibitedReview Brigading

  Organizing, encouraging, or participating in a coordinated campaign to flood Summit Reset’s product pages with positive or negative reviews.

• ✗ ProhibitedCompetitor Review Manipulation

  Submitting false or malicious reviews of Summit Reset products for the purpose of damaging Summit Reset’s reputation or competitive position.

• ✗ ProhibitedReview Exchange

  Offering, accepting, or participating in any arrangement in which positive reviews of Summit Reset are exchanged for positive reviews of another business or product.

• ✗ ProhibitedUndisclosed Paid Endorsements

  Posting, publishing, or sharing any review or endorsement of Summit Reset products in any public forum — including social media — in exchange for compensation without clearly and conspicuously disclosing that material connection.

• ✗ ProhibitedAI-Generated Reviews

  Submitting reviews generated in whole or in material part by artificial intelligence or other automated text-generation tool, without accurate disclosure that the content was so generated.

By submitting a review and any accompanying photograph, you give Summit Reset permission to display that content on the product page of our website. Submitted images are reviewed before publication and may be approved or rejected at our discretion.

You represent that you own or have the right to submit any image you include with your review, and that the image does not infringe the rights of any third party.

We do not use submitted review content or images in advertising, email marketing, or social media without your separate permission. We do not sell submitted content or personal information associated with reviews to third parties.

You may request removal of your submitted content from display by contacting us through our contact form. We will make reasonable efforts to honor removal requests within thirty (30) days.

Reviewer Disputes. If you submitted a review that was not published and you believe the non-publication was improper under this policy, or if you believe your published review has been incorrectly modified, please contact us through our contact form. Include your order number and a description of the issue. Summit Reset will review the complaint and provide a written response within ten (10) business days.

Third-Party Complaints. If you are a consumer who believes that a published Summit Reset review is fake, fraudulent, or otherwise violates this policy, you may report your concern to us through our contact form.

FTC Complaints. Any person who believes Summit Reset has engaged in deceptive or unfair practices in connection with consumer reviews may file a complaint with the Federal Trade Commission at reportfraud.ftc.gov or by calling 1-877-FTC-HELP (1-877-382-4357). Summit Reset does not discourage, and will not retaliate against, any person who exercises this right.

Governing Law. This policy and any dispute arising from the review process is governed by applicable federal and state law. Nothing in this policy limits any rights you may have under applicable federal consumer protection law.

Personal information collected in connection with review submissions — including your name, email address, order history, and any personal details included in your review content — is handled in accordance with Summit Reset’s Privacy Policy, available at summitresetwear.com/privacy.

Review request emails sent after a confirmed purchase are relationship communications related to your order. You may opt out of these emails at any time by contacting us through our contact form.

Summit Reset does not sell reviewer personal information to unaffiliated third parties for their independent commercial purposes.

Summit Reset may update this Review Policy from time to time to reflect changes in applicable law or our business practices. When we make material changes to this policy, we will update the “Last Revised” date at the top of this page and, where appropriate, notify customers by email or through a notice on our website.

Continued submission of reviews following the effective date of any revised policy constitutes acceptance of the revised terms. Prior versions of this policy are available upon written request through our contact form.

If you have questions about this policy or our review practices, please contact us through our contact form. We will respond within ten (10) business days.